Effective Date: 6/1/2024
Welcome to Lone Star Trash ("we," "our," "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, Lonestartrash.com, or use our services. By accessing our website or using our services, you consent to the practices described in this policy.
We may collect the following types of information:
We collect your data for several reasons:
The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies, or associations; the type of contract we have with you; the existence of your consent; and our legitimate interest in keeping such information as stated in this Policy.
We use the information we collect for the following purposes:
By providing your phone number and opting in, you agree to receive text messages from Lone Star Trash regarding our services. These messages may include:
Opt-In: You must explicitly opt-in to receive text messages by providing your phone number and agreeing to receive communications from us.
Opt-Out: You can opt-out of receiving text messages at any time by replying "STOP" to any message you receive from us. You may also contact us at contact@lonestartrash.com or call us at [phone number] to be removed from our texting list.
We do not sell, trade, or otherwise transfer your personal information to outside parties. We do not share your personal information with third-party vendors or service providers, except as necessary to comply with legal obligations or law enforcement requests.
Lone Star Trash greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Lone Star Trash products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website, please send an email that you wish to unsubscribe to contact@lonestartrash.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Lone Star Trash will continue to adhere to this Policy with respect to any personal information previously collected.
Lone Star Trash takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g., credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user's personal information under our control.
By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes.
We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Lone Star Trash decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number, or mailing address:
Thank you for trusting Lone Star Trash with your residential trash pickup needs.
